Support Center
How can we help you create?
Learn how to hook up our programmatic NLE scripting plugins, troubleshoot edit analyses, or reach out directly if you have a custom request.
Frequently Asked Questions
Getting started is simple! Log in to your Aero dashboard and click the gold **"Create Project"** button in the header or empty projects slot. Provide a clear project title (e.g., *"Aero Moto Campaign"*) and choose a project review type (Commercial, Feature Film, Documentary, or Interview). This establishes an isolated, secure project workspace where you can upload and catalog multiple cut versions.
Looking for installation steps?
Read our interactive, step-by-step systems sync guide.
Contact Direct Technical Support
Stuck on a script installation or have a billing issue? Send us a ticket and Nik will review it personally.